All pets scheduled for grooming at the Salon are required to provide us with an updated vaccine history yearly. We require all pets entering the Salon be vaccinated against Rabies, Distemper and Kennel Cough. There are NO exceptions. It's for your pets safety as well as others.
Dog Lovers Grooming Salon & Re-Tail makes reminder calls the day before your scheduled visit. If you need to change or cancel your appointment, we ask that you do so within 24 hours of your scheduled appointment. Repeat cancellations or no-shows will result in a $20 fee applied to your next grooming.
Dog Lovers Grooming Salon & Re-Tail books appointments in three (3) shifts: 7:30 a.m.- 8:30 a.m., 1:00 p.m., and 3:00 p.m. In order to accommodate all of our scheduled visitors, we cannot accept pets after their designated drop off times. If you are more than fifteen (15) minutes late, we will need to reschedule your appointment.
Dog Lovers Grooming Salon & Re-Tail is happy to give an estimate of what it will cost to have your pet groomed. That is exactly what it is - an estimate. No prices are final until we physically see your dog. Our prices are based upon breed, size of breed, condition of the coat, and what specific groom you are looking for. We want you and your pet to be happy with your experience.
Upon returning to Dog Lovers Grooming Salon & Re-Tail, please refrain from entering the Grooming Salon. Check in at the desk and your pet will be returned to you by your groomer. Entering the Salon puts our visitors at risk.
Dog Lovers Grooming Salon & Re-Tail asks that you please make us aware of any skin condition or health issues your pet may be experiencing. If you are aware of anything, please let us know upon drop off.
Dog Lovers Grooming Salon & Re-Tail reserves the right to refuse service to any customer at its discretion.